First thing first - Define the problem
When start a new project, define the problem first! I found it’s necessary to understand clearly what I’m trying to solve, and then talk to different stakeholders. To me, the design process is not only about making the users feel delightful, but also about helping them achieve their goals.
zooming in and out
Zoom in to focus on details, zoom out to have fresh eyes and different perspectives. When I design, I zoom in to get as familiar with the details as possible and and also zoom out in time to have a look in a bigger picture and think from different angles. When I get stuck, I show it around.
Do the work in layers
One of the biggest benefits of that approach is keeping a birds eye view on the entire product, not just a single screen.